Backgammon Pip

Support

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Goes straight to the person who builds Pip. No ticket queue.

Checking the dice

Before the first roll the app shows a fingerprint of the dice lock. When the game ends it reveals the key. Any SHA-256 tool will turn the key back into the fingerprint you saw, and the rolls listed with it are the rolls you got. In a game against a friend each phone contributes half of the key, so neither side can steer the dice.

Playing a friend

Games with a friend go through Apple's Game Center. Both phones need to be signed in to Game Center in Settings. Invitations arrive as Game Center notifications; if one does not, check that notifications are allowed for Game Center on the invited phone.

A game disappeared

A game in progress is saved on the phone and survives closing the app. Deleting the app deletes it. Games with a friend live in Game Center and reappear when you sign in again.

Refunds

Purchases are handled by Apple. Ask for a refund at reportaproblem.apple.com; we cannot issue one ourselves.